FAQ

Working days : Monday – Friday, public holidays excluded.

Each of our product is sent worldwide with a tracking number.

Export orders (outside Europe) may be subject to customs clearance procedures, which may cause delays.

We allow you to take advantage of the 14 free days provided by Article L 121-20 of the Consumer Code) to return to us a product that does not satisfy you. This delay starts to run from the date your parcel is delivered. This right of withdrawal is exercised without penalty. If you wish to retract, we ask you to ask contact@nato-cuff.com. The return costs will be on your charge.

Nato Cuff © was created in France and as a matter of principle, each pair is handcrafted by us, in our workshop in Cannes, French Riviera !
It is possible to customize your Nato Cuff pair
1. The webbing length Nato Cuffs are designed to fit all morphologies and jigs but it is still possible to customize it if you have thin arms or the contrary.
2. The color of the thread and the button. We have several colors of threads and buttons in stock. Navy blue, Black, Grey, Orange, Red, White, so if a particular urge to put a white button with a red thread on a black elastic takes you, we are able to make it just for you.

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